Patient Care Coordinator, Mississauga

We are looking for our next amazing hire as a Patient Care Coordinator.

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What we offer:

• Competitive Salary
• Comprehensive Benefits Plan
• RRSP Match
• Paid Time Off
• Work-life balance

This is a full-time, permanent position and we are looking for a healthcare professional that is motivated for more than just a job, someone who wants a career.

Positions Description:

This role supports our Respiratory Care team by handling incoming referrals, booking appointments, and checking eligibility for home oxygen and related services. We’re looking for someone who is organized, detail-oriented, and great with customers—someone who can manage tasks efficiently and meet deadlines.

Key Responsibilities:

• Greet clients and help with appointments, purchases, and general questions.
• Handle phone calls, faxes, and office communication; manage supplies and basic admin tasks.
• Process billing for insurance and government programs.
• Keep track of payments and follow up on unpaid accounts.
• Update and maintain client records on Electronic Medical Record (EMR).
• Help clients with equipment setup.
• Make follow-up calls to clients.
• Assist with marketing materials, social media, and collecting client feedback.

Skills & Qualifications:

• High school diploma required; college education in administration is a plus.
• 3–5+ years of experience in a medical office setting.
• Experience with CPAP is considered an asset.
• Retail or merchandising background is an asset.
• Strong organizational skills and attention to detail.
• Comfortable using Microsoft Office.
• Experience with systems like Blueprint, QuickBooks, or agency portals is a bonus.
• Quick to learn new processes in a changing environment.
• Friendly and professional with strong customer service skills.
• Excellent communication skills, both written and spoken.
• Able to manage time well and work under pressure.

Schedule Shift: 40 hrs/ week, Monday – Friday

We are a Canadian-owned healthcare company focused on helping people breathe better and sleep well at home.

Our team provides support and education for home oxygen and sleep therapy using advanced equipment and proven care methods.

You’ll be part of a caring team across Ontario that works closely with clients and healthcare providers to deliver the best possible care.