What our clients say about us
Based on 308 reviews
Joanna Drury
1695085273
Cora was amazing at explaining everything and making sure I got what I needed. Definitely recommend this company and especially Cora!
Julie Malette
1695055091
I have tried many masks with them, and brought in my machine with a problem. Each time they are courteous, caring, professional and accommodating to deal with. I will be a customer for life due to their great service.
Ken Goodland
1694884006
I have always had positive experiences with Kingston InspiAIR. Lee V was great in understanding my problems with illegitimate ResMed CPAP masks avail on Amazon. He was extremely helpful, knowledgeable and very polite. I have great faith in this Kingston outlet.
Carolann Husbands
1694878463
It was my first experience at this office. Deanna was very professional, respectful and knowledgeable on the service I needed. This helped me to feel comfortable, and to make an informed decision.
Nevison Crockett
1694270350
Moved from another service provider to InspiAIR...and the difference was night and day! I now receive prompt. friendly efficient , professional service..always reviewing my current medical situation. (Unlike my previous provider that treated me like a big-box customer in a retail outlet).
Chloe Elias
1694232022
Lee and the whole team here are great! I was pretty nervous about it all and they made me feel at ease and helped me find a set-up that works for me. They are very responsive and helpful with follow-up questions.
Angeli Scotti
1694010816
This is an amazing place to go. Everyone is so very helpful. Very friendly. And patient. I highly recommend this business for all your oxygen and cpap needs
Rosanna Zerafa
1693531769
Very supportive of my needs for travel equipment. Good pricing even compared to web shops.
mary zabek
1693318380
Tamara was AMAZING!! We went to her with a bit of a pinch, a really old mask that was chewed by a dog and unusable. Even though we are not her patients, not only did she find the best fitting mask, but she also taught us all the cleaning habits that we should have been doing (lol), she tested the pressure of the machine, changed the filter (and gave us a few extra) and provided a new water tank. She wrote down the part number for the new mask so if anything happens like this again we can buy just the replacement plastic piece rather than the whole mask!! She also took our information and told us that if we can’t get just the one part, to give her a call and she’d ship it directly to us! Tamara was the definition of exceptional customer service and made a bad day into a great one! If you need anything done with your CPAP machine or the parts- we cannot recommend this place enough! Thank you Tamara and team for a great experience!
Meaghan
1693063769
I have been so happy with the service and support provided through InspiAIR! Lee was nothing short of amazing, helping me set up my machine and answering any questions I had, all while handling all the paperwork for my insurance company. When I needed a replacement mask, a quick email to Lee, and my mask was ready that day for pick up. Highly recommend this wonderful team!!
Mike Kamina
1692813073
Deanna was super helpful with answering all our questions regarding the cpap machine, and we did ask a lot of questions. She patiently walked us through on how to use the machine. She is truly awesome. One can tell that she genuinely wants to help. I found the best way to contact her was via email. Pricing was very competitive as well.
Patti Doan
1692744094
Lee and Megan were phenomenal in assisting my dad with his requirements. Thank you for your professionalism and expertise.
WE RECOGNIZE AND UNDERSTAND THAT EVERY CLIENT AND SITUATION IS UNIQUE
When you need home oxygen or PAP therapy, one size does not fit all. Each of our treatment set-ups are custom designed to suit the person who needs them based on health status, lifestyle and personal preference. We are also multi-lingual and offer service in Cantonese, English, Farsi, Mandarin and Italian.
What is CPAP
CPAP is an acronym for
Continuous Positive
Airway Pressure
a type of treatment for sleep apnea
Continuous Positive
Airway Pressure
a type of treatment for sleep apnea
WE ARE PROFESSIONAL CLINICIANS AND EDUCATORS
We focus whatever time is necessary to educate clients to ensure that they fully understand the necessity and benefits of their prescribed therapy. Significant time is invested in the initial equipment set-up to ensure optimal comfort and convenience for the user. We are committed to sharing our knowledge with competence and compassion. We combine this with extensive, intensive follow-up to reinforce the initial education.
WE HELP OUR CLIENTS BREATHE EASIER AND SLEEP WELL
Everyone at InspiAIR is committed to providing superior therapeutic results and outstanding patient satisfaction. In our first year of operation, InspiAIR was able to achieve greater than 91% sleep apnea treatment success as measured by patient compliance. In addition, client satisfaction surveys from both CPAP and Home Oxygen patients consistently report “Outstanding” ratings.
WE ARE COMMITTED TO ONGOING EDUCATION & PROFESSIONAL DEVELOPMENT TO SERVE YOU BETTER
All professional client contact is performed by our fully trained, knowledgeable, and competent staff. Home oxygen and PAP therapy training is routinely requested and provided by the equipment manufacturers. We augment this training with a variety of professional educational opportunities. Our goal is to always offer the most up-to-date treatment options.
WE TAKE PRIDE IN OUR WORK
All of the staff at InspiAIR are proud of these satisfaction ratings and fully intend to maintain these high standards. We achieve these results because we spend time with our clients to provide ongoing education and support. We believe in being accessible and in providing a personalized quick response to all calls from clients and clinicians.
WE PRACTICE WITH HIGH STANDARDS OF CARE
InspiAIR has policies and procedures in place to ensure that the highest level of service, professionalism and integrity are practiced and maintained at all times. Client respect and confidentiality are always a priority.
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Choose InspiAIR
Whatever the reason for the prescription, we take our oxygen patients’ needs seriously. At InspiAIR we take pride in the fact that the oxygen systems we provide are carefully matched to meet our patients’ needs. We encourage our patients to lead enriched active lifestyles including travel where possible and will provide them with full service to help achieve this goal.
