Lee always goes above and beyond to help us. Throughout the follow-up process, he checked in regularly to ensure everything was going smoothly and offered adjustments as needed. His excellent knowledge, outstanding professionalism and deep compassion have made all the difference in what could have been a challenging transition to CPAP therapy. Thank you so much Lee and your team!
Now I don't want to give all the light to just her though. I met Jazz and he seems to have some of the same qualities! You will be in great hands if you visit, and find out for yourself just how awesome the human touch truly feels.
Now I don't want to give all the light to just her though. I met Jazz and he seems to have the some of the same qualities! You will be in great hands if you visit, and find out for yourself just how awesome the human touch truly feels.
The staff and process was an overall great experience, I would 100% recommend. Thank you for the excellent service!
Ryan
Having used one of their competitors I can tell you you will get a much better reception here.
I highly recommend Lee and his staff to help you with your CPAP needs
Oh, and they had the best price that i found.
I recommend it 😀
When I visited the clinic, Nadeen continued to be amazing, walking me through the next steps and ensuring I felt confident with my decision. Then, when it was time to get the machine set up, Malcolm took over. He thoroughly explaining the machine’s functionality and answered all my questions.
Overall, I am extremely happy with the service I received. The staff made the whole experience smooth and stress-free, and I feel well-prepared to use my CPAP machine. Highly recommend this clinic!
Thanks guys!!
That's over 3.5 times the price.
Nadeen Maroon was excellent. I was dealing with another company for 22 years and now Nadeen at InspiAir will be may new person. Calm, very professional and extremely knowledgeable.
Thank you
A few things that could have been avoided: 1) being upfront about the $200 fee before booking an appointment and not surprising people when they show up; 2) having the patients sleep test results available; 3) asking those that do have benefits who they’re provider is to clear up any of the questions about coverage before the patient shows up for their appointment.
Things that should have been conveyed or asked over the phone prior to booking would have saved me a great deal of wasted time. The staff were at least apologetic for wasting my time. Needless to say, I will not be returning and will be taking my business elsewhere.
Deanna helped me get set up. She was super knowledgeable, caring and patient with me. I recommend going there if you need a cpap machine.
We couldn’t afford the vet bill to keep her at the clinic 24hrs for 3-5 days so we decided to elect for home care. That said, we couldn’t deliver the medication to fight the fungus without proper home care prep on hand, which included air tanks.
Inspirair in Barrie was INCREDIBLE at making sure we received our air supply as fast as possible. Faster than anyone we spoke to imagined.
Because of this, we were able to start our pupp’s meds and improve her odds of surviving.
Thank you SO SO much to John the respirologist on the team who worked with us and went over and beyond.
We are still in the swings of fighting the disease but know we did our absolute best for the pupp.
Jean-Pierre (JP) Allaire
After visiting couple companies i finally found InspiAir and they are the best in cost and quality after my bad experience with Vital Air.
The team at InspiAir so professional and friendly and they keep track on all my reports and the supply . Specially Nadeen Maroon she is very active and helpful.
At a different company’s clinic, I had had a negative experience with my trial plan. Once I switched to Inspiair Kingston and respiratory therapist Lee, things were sooo different. Lee was amazing and I can’t say enough about him. He was extremely knowledgeable, professional and helpful. He properly fitted me with a mask and ensured I understood all aspects of my new apnea machine. I couldnt have been happier with my experience! I highly recommend Inspiair Kingston and their wonderful staff! 😊
Took her time and answered all our questions. Very happy with our purchase of the mask.
It's good to speak with someone who is knowledgeable and ready to help.
She explained that I would have to come in for a 1 hour appointment with the Doctor to discuss how to use the machine and how to clean, changing tubes and filtres.
I have been struggling for years with a lot of different health related issues. Ive suffer from severe TMJ, have high "bad"cholestrol that could cause heart diease or stroke, also diagnosed with Crohns disease. Im happy to get answers about my sleep results, and happy to be able to have trust in someone who specializes in deparment.
Im
Sincerely Carol Rose.
I’ve only had the machine for a couple of nights and already my number of “events” per hour has dropped significantly and my husband says he can’t hear the machine at all.
Thank you Kerry and InspiAir.
Welcome Jade & Cathy
I was quite nervous about using a CPAP machine for the first time, but Mary made sure I felt completely comfortable. Her kindness and hard work truly made a difference in my experience. She even took the time to call and follow up with me to see if I needed further assistance and to check on how things were going.
Thank you so much, Mary, for all your help. You always help out of the ways even after long day fully booked back to back .You are an exceptional. I have already referred three to your location. Your dedication and support are greatly appreciated!
InspiAIR Inc., is in the therapeutic fields of Obstructive Sleep Apnea and Home Oxygen Therapy. They have developed best-in-class proprietary Clinical Protocols and implemented advanced respiratory therapies using state-of-the-art equipment. As a locally owned and operated Canadian company, InspiAIR is dedicated to helping patients breathe easier and sleep well. Thank you InspiAir for all your support in the life saving business,
outstanding service experience and ultimately, help us get a good night’s sleep
Thank you for your help in choosing a new cPap machine!
My experience with Tamara and her team has always been 100/10
Exceptional Service!
I cannot express enough how impressed I am with the outstanding service provided by Lee for CPAP machines. From start to finish, every aspect of my experience has been nothing short of excellent.
First and foremost, the staff members are incredibly knowledgeable and attentive. They took the time to thoroughly explain the different CPAP options available and helped me select the perfect machine tailored to my needs. Their expertise instilled confidence in me, knowing that I was getting the best possible device for my sleep apnea.
Moreover, the customer service is truly top-notch. Whenever I had questions or needed assistance, they were always prompt and courteous in their responses. It's clear that they genuinely care about their customers' well-being and strive to ensure a seamless experience from the initial consultation to ongoing support.
The quality of the CPAP machine itself is outstanding. It's evident that InspiAir sources only the highest quality products, as my machine has greatly improved my sleep quality and overall health. I wake up feeling refreshed and energized, thanks to the effectiveness of the device recommended by their team.
Furthermore, the after-sales service provided by InspiAIR specially Lee is commendable. They go above and beyond to ensure that I am fully satisfied with my CPAP machine and offer ongoing support and maintenance to ensure its optimal performance.
Overall, I cannot recommend InspiAir highly enough for anyone in need of CPAP services. Their dedication to customer satisfaction, coupled with their expertise and top-of-the-line products, sets them apart as the go-to provider in the industry. If you're looking for a reliable and trustworthy source for CPAP machines, look no further than InspiAir !
Thanks team.
My mother is dying and for you to tell me either my step-dad or I had to be there for the safety of your staff. I asked were telling me I needed to change providers? Your answer was we would not get the same amount of equipment. Why would you be able to do something more than another company when the government is paying these bills.
I spoke to both my mother and step-dad about what went on not just your side. There's a different view of what went on and the stress you put on me on top of my mother dying is the reason you no longer provide oxygen to her home.
I have the same amount of equipment on the day I called the other company and they have set her up and are super nice and yes I relayed your concerns to them.
Customer service is all anyone has left to provide and you failed at that.
Jo-Anne that I had made the right choice with InspiAir. She was very friendly, helpful and efficient from the start.
Then I was put in touch with Liz (RPSGT) to meet with to discuss my machine and mask options for my initial trial. What a Gem she is to deal with. She is so professional, experienced, kind, efficient…I can’t say enough good things. She has been so patient and responsive to my many questions.
I am now past my 1 month trial and both Liz Jo-Anne have made this journey so much easier.
Thank you both….you have made this experience which was a bit nerve wracking initially a very pleasant and positive one. I am glad to have met you both. Thank you InspiAir.
We also went over all the paperwork and made it clear that if I had any questions I could always give her a call at work.
Excellent customer service.
She was very kind and explained in detail all my questions. I had a great experience since the moment I got there, thank you!
Was glad I got my equipment the same day.
Not sure if I did something wrong as I woke up during the night. We have to follow up with office.
Trying again tonight. Fingers crossed I don't wake up until morning
Need any oxygen or cpap supplies they are the one to go to in Brockville and the surrounding area
Dean Newell
I wish there was a 6th star.
Thank you!
⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Thanks for everything!
It was a great challenge for me to continue trying. Thanks to Mary’s guidance and encouragement ,
I kept trying and on the second week I start getting used to it and having good sleep time. Mary was extremely helpful, kind, patient with me all the way. For the last 6 months ,I am really comfortable and happy using my InspiAIR.
I highly recommend.
Thank you so much Mary
Sabeen
I am thoroughly satisfied with my experience as a whole with InspiAIR Cobourg. Sabrina followed up after the fact, checking in to ensure everything was going well with my machine.
Thank you! I highly recommend!
Thanks for the help!!
Having to acquire and use a CPAP machine isn't a very happy situation.
Therefore the terrific service at InspiriAIR and frankly their very positive and helpful vibe make dealing with them a very pleasant experience.
The receptionist Jo-Anne who handles the administration is great to deal with. I strongly got the sense that Customer First is their operational philosophy.
Liz showed me the ropes on how to use the equipment and when I had a problem due to my own forgetfulness, she resolved my issue in a very supportive way.
5 STARS – I don’t know of anything else that they could have done to make this a better experience.
- friendly
- knowledgeable
- competitively priced
- handled all the paperwork with the QC sleep lab and provincial gov't to secure the available Ontario CPAC unit funding, and
- have provided timely and courteous after sales support
After visiting and speaking to 6 or so providers in Kingston, I went with InspiAir for one reason; their honest and customer-focussed approach. With the current global shortage of equipment and supply chain issues other providers treated me like an inconvenience and/or tried to make promises that they wouldn't be able to keep. InspiAir however was honest about how long it could take to source my required equipment but also helped me understand what I could do to mitigate any delays. I cannot praise Lee enough: ask for him by name!
I guess it was a good thing that my previous supplier had been taking me for granted for quite some time, causing me to go elsewhere - and now that I'm here, I have NO intentions of ever going to another outlet.
Thanks to the attention (and patience!) from "CORA" I couldn't ask for anything more.
AND I'm letting family and friends know as well.
They took their time explaining everything to me and answered all of my questions.
Very friendly and professional staff.
If you need CPAP supplies or machines this is your place to go.
Thank you to everyone on Belleville who helped me.
Well done.
Thankes again Liz for your help!
Machines have been on back order for a while but she made sure to keep me updated and secured a machine for me as quickly as possible.
Definitely go here if you need a CPAP machine or other equipment.
I showed up, showed them the problem and they gave me the frame. No charge and I am not even a customer or a client.
So appreciated! Thank you so much!
Paul
I highly recommend Colin and InspiAIR for all of your respiratory needs.
I have nothing but positive things to say about Colin & this location. I highly recommend InspiAir to anybody that is looking for a local company that puts the patients needs first.
Highly recommend!
I have no idea what “Iyad Alsasi” the person who reviewed this place prior to me is talking about.
She is the most kind hearted, loving soul. She is so empathetic that she said, “I heard the emergency in your voice “ Honestly if we had more people in the world like Nicole the world would be a better place.
She had an appointment and attended to me because my case was an emergency and had someone else take her appointment.
Her service was impeccable. She even helped me carry the materials out to my car. InspiAir is very lucky to have her as an employee, and honestly I believe she deserves a raise. Nicole is the definition of friendly and efficient.
My aunt was from out of town, and she needed oxygen ASAP. Nicole was so patient with me, she provided me with exactly what I needed, and explained it throughly.
Great loving person, and a great company to deal with, I would recommend this place every single time!
Thank you to the Nicole and InspiAir team! I cannot thank you enough!
It was the most pleasant experience I have experienced. What a difference it was from their competitor next door. I wasn’t rushed out the door and I didn’t feel uncomfortable like I was bothering them from interrupting them.
Sue was so helpful and went above and beyond I felt like it was a family member or a friend helping me out.
This is truly a professional company with customer care being the most important factor.
Thank you very much for your kindness, compassion and professionalism.
Sincerely,
Mike Michaelis
From the time we made the appointment, to meeting Tamara and getting the machine, the process was smooth and very educating. When I asked Tamara for a sheet of paper to make notes on how to maintain the unit she handed me a piece of paper that had my answers already completed (my own cheat sheet). She knows her business and how to
TREAT people. No fluff and stuff. Talks to the customer in layman's terms. Looking forward to having her take care of my wife. Best of Luck.
the next day they showed up with a new machine as mine had a do not use notice on it. I offered a deposit on the new machine and they did not want one. truly amazing company outstanding service highly recommed
If you would like to have a complimentary consultation regarding your personal situation, you have a question or would just like to leave a comment, don’t hesitate.
Fill out the contact form or visit one of our location pages below for more information.
InspiAIR Locations
Northern Respiratory Locations
BARRIE
109-531 Bayfield St.
Barrie, ON
L4M 4Z9
Tel: (705) 242-7102
Fax: (888) 895-7180
BELLEVILLE-QUINTE
260 Dundas St. East
Belleville, ON
K8N 1E5
Tel: (613) 961-7070
Fax: (613) 961-7557
BROCKVILLE
2523 Parkedale Ave, Unit A
Brockville, ON
K6V 3H2
Tel: (613) 342-9292
Fax: (613) 499–9996
CAMBRIDGE
450 Hespeler Road
Unit 220
Cambridge, ON
N1R 0E3
Tel: (519) 620-1819
Fax: (519) 620-9859
COBOURG
210B – 900
Division Street
Cobourg, ON
K9A 5V2
Tel: (289) 251-4010
Fax: (905) 556-2008
CORNWALL
837 Pitt St
Unit 1
Cornwall, ON
K6J 3S4
Tel: (613) 938-2626
Fax: (613) 933-2060
KINGSTON
2376 Princess St
Unit B
Kingston, ON
K7M 3G4
Tel: (613) 547-2727
Fax: (613) 547-9727
KINGSVILLE
Erie Shores Family Health Team
59 Main St E, Suite 12
Kingsville, ON
N9Y 1A1
Tel: (519) 419-5008
Fax: (519) 419-5201
MISSISSAUGA
966 Dundas St E
Unit #6
Mississauga, ON
L4Y 4H5
Tel: (289) 334-4060
Fax: (888) 895-7180
NAPANEE
G4-310 Bridge Street West
Napanee, ON
K7R0A4
Tel: (613) 547-2727
Fax: (613) 547-9727
NEWMARKET
615 Davis Dr.
Unit 103
Newmarket, ON
L3Y 2R2
Tel: (866) 626-8697
Fax: (888) 895-7180
OTTAWA WEST
250 Greenbank Rd Unit 2B
Ottawa, ON
K2H 8X4
Tel: (613) 422-8000
Fax: (613) 422-8055
OTTAWA EAST
1459 Ogilvie Road, Unit 2
Ottawa, ON
K1J 8K6
Tel: (343) 771-2029
Fax: (613) 422-8055
PETERBOROUGH-CAMPBELLFORD
398 McDonnel Street Unit B
Peterborough, ON
K9H 2X4
Tel: (705) 743-2670
Fax: (705) 741-4281
TORONTO
4849 Leslie St
North York, ON
M2J 2K8
Tel: (416) 495-0775
Fax: (888) 895-7180
VAUGHAN
260 Edgeley Boulevard Unit #30
Vaughan, ON
L4K 3Y4
Tel: (905) 669-6870
Fax: (888) 895-7180
WHITBY
6-223 Brock Street North
Whitby, ON
L1N 4H6
Tel: (289) 509-0639
Fax: (905) 556-2008
WINDSOR
55 Edinborough Street Unit #130A
Windsor, ON
N8X 3C3
Tel: (519) 419-5008
Fax: (519) 419-5201
KENORA –
Northern
Respiratory
333 2nd Street
South Kenora, On
P9N 1G3
Tel: 807-470-8045
Fax: (807) 470-1470
NORTH BAY – Northern Respiratory
60 Champlain
Unit #102
North Bay, ON
P1B 7M4
Tel: (705) 475-1881
Fax: (705) 497-3753
SAULT STE MARIE– Northern Respiratory
625 Trunk Road
Unit #14
Sault Ste Marie, ON
P6A 3T1
Tel: (705) 253-9333
Fax: (705) 942-1284
SUDBURY – Northern Respiratory
1769 Regent St.
Unit 6
Sudbury, ON
P3E 3Z7
Tel: (705) 419-2922
Fax: (705) 419-2989
THUNDER BAY – Northern Respiratory
705 Red River Road
Unit #2
Thunder Bay, ON
P7B 1J3
Tel: (807) 767-1247
Fax: (807) 577-8675