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Based on 249 reviews
Andrew C
22:25 20 Mar 23
Sabrina walked me through the entire process. She was professional, kind, friendly and happy to answer every question I had.I am thoroughly satisfied with my experience as a whole with InspiAIR Cobourg. Sabrina followed up after the fact, checking in to ensure everything was going well with my machine.Thank you! I highly recommend!
Zalina Dus
17:26 07 Mar 23
I needed an oxygen concentrator so that I can bring back my father from back home and came across Inspiair in Mississauga. I met with Alex Bah who was and has been a great support and just wonderful. We came back to Canada on Thursday and Alex was already at our house on Friday afternoon for a follow up. I would highly recommend this place. Thank you, Alex, for going above and beyond for my father. Your kindness is very much appreciated.
Omar Ahmed
22:31 04 Mar 23
N N
21:18 08 Feb 23
Mary was a huge help with my first sleep aid experience..,.from the moment I entered the door, Mary welcomed me the moment she came into the room and she took the reines and it was a great time as she explained everything in detail. She then entered everything with my insurance, set up my unit, and explained everything. She packed up everything and organized my case, and made my experience pleasant and comfortable. I'm sure you will feel the same if you make the right choice and go see Mary! Thanks again, Mary! N.N
Ron Crooks
18:24 02 Feb 23
My goodness – InspiriAIR – has some awesome reviews which in fact mirror my own experiences.Having to acquire and use a CPAP machine isn't a very happy situation.Therefore the terrific service at InspiriAIR and frankly their very positive and helpful vibe make dealing with them a very pleasant experience.The receptionist Jo-Anne who handles the administration is great to deal with. I strongly got the sense that Customer First is their operational philosophy.Liz showed me the ropes on how to use the equipment and when I had a problem due to my own forgetfulness, she resolved my issue in a very supportive way.5 STARS – I don’t know of anything else that they could have done to make this a better experience.
Ginette Vizena
03:05 02 Feb 23
I can’t even explain how amazing Priscilla from InspiAir is. She was so informative, she responded to me almost immediately anytime I had a question, she came the same day my mom was discharged from the hospital no questions asked. She is compassionate. Priscilla made the process so easy. I would 100% recommend if you use InspiAir to ask for Priscilla. I didn’t speak with anyone else but, if this is how all of the people are that work at InspiAir then they are an incredible company! 100% recommend using InspiAir! THANK YOU PRISCILLA!
Dev Querido
16:36 25 Jan 23
Honestly one of the most friendliest and greatest companies I have had the pleasure of dealing with. They really care about giving each customer the best care possible. I highly recommend this place! Thank you so much for your great service!
morley greening
16:34 25 Jan 23
Highly recommend this great company. They set the bar for unparalleled customer service and professionalism in this industry.. The way they put their customers first and go out of there way to make sure everyone is well taken care of and happy should be the standard for every business..
Brandon Kim
16:48 17 Jan 23
Mary is outstanding. She went above and beyond to ensure I was well-equipped. Incredibly friendly and accommodating - communicates very clearly. Really appreciate her help!
Aloha Girl
18:25 10 Jan 23
Excellent customer service and so professional! The light weight and portable oxygen machine is so easy to use. I highly recommended this company. They are so honest! Thank you Alex for being so quick with your help!
Aloha Girl
18:22 10 Jan 23
I had the pleasure of dealing with Alex and Sahar to get a portable oxygen. This unit was so helpful for the ease of movement. It’s compact and light weight. I highly recommend this company. Their professionalism and quick service was greatly appreciated!!
Chris Nelson
14:34 23 Dec 22
Mary was SUPER helpful and explained everything to me while showing me the details of the machine. I can't imaging better srevice!
Michelle Gernon
21:19 12 Dec 22
Very professional and thorough with the information and showed me how to use and care for my machine
Richard Hetke
14:58 09 Dec 22
First time dealing with CPAPs and diagnosed sleep apnea. Lee was patient, knowledgable and walked me thoroughly through the use of a CPAP machine and answered all of my questions. Great professional environment and customer-oriented service. Thank-you! I would easily recommend them to others.
Julian White
19:37 07 Dec 22
Cannot rate them highly enough. So professional and helpful, just a joy to deal with.
Wayne Menard
16:01 22 Nov 22
My first contact at InspiriAIR was Jo-Anne. What a delight! I left our conversation feeling like I had just spoken to an old friend. My appointment was just as pleasant. Michelle and Jo-Anne handled all of the paperwork and did so with smiles and kindness. This is now my CPAP place! Thanks to such a great team.
Phil McDonald
14:21 19 Nov 22
My experience with InspiAIR has been positive in all aspects. They were/are:- friendly- knowledgeable- competitively priced- handled all the paperwork with the QC sleep lab and provincial gov't to secure the available Ontario CPAC unit funding, and- have provided timely and courteous after sales support
Denise Pagliaro
01:22 18 Nov 22
I am so very grateful to everyone at InspiAIR Ottawa who helped me. Thank you so much for all the valuable information, your kindness, your professionalism and guidance in helping me with my new machine. With so much gratitude.
Wayne U
21:54 27 Oct 22
My experience with InspiAIR was pleasant. I called them, and was able to come in right away to get a new CPAP mask, and supplies. They have many masks to choose from. Nicole was very helpful, and friendly. She didn't make me feel rushed at all.
O
20:32 03 Oct 22
Truly Excellent Service!After visiting and speaking to 6 or so providers in Kingston, I went with InspiAir for one reason; their honest and customer-focussed approach. With the current global shortage of equipment and supply chain issues other providers treated me like an inconvenience and/or tried to make promises that they wouldn't be able to keep. InspiAir however was honest about how long it could take to source my required equipment but also helped me understand what I could do to mitigate any delays. I cannot praise Lee enough: ask for him by name!
Health & Happiness: Counselling and Wellness
15:04 10 Aug 22
I originally met Mary about a year ago and am blown away by her caring. It took me a while to actually find a CPAP mask that didn't keep me awake and she let me try different ones until I finally got to one that did the job. I highly recommend her to anybody that has a need for anything CPAP related.
Douglas Perry
22:40 01 Aug 22
i went to InspiAIR for the first time last Friday for a new cpap mask I got friendly service great customer service i give InspiAIR 10 out of 10 and i defiantly go back
Sheila Lessard
04:11 23 Jul 22
Today I had awesome service in a CPAP supply crisis. Thanks to Linda and Sonia for your kind assistance and compassion!
Yousef S.
02:03 23 Jul 22
Way too backlogged. Sleep clinic sent them my prescription in March 2022, had to follow up myself and still to this day on a waiting list. Luckily I finally called the sleep clinic to send my prescription elsewhere and got a call right away and now have my machine. Thanks for nothing InspireAir!
Ryan Ballantyne
13:23 20 Jul 22
Great experience dealing with Liz and the team at InspirAIR to ensure my first CPAP experience was smooth and successful! Very knowledgeable and supportive throughout the entire process.
JAY FREDERICK
02:42 19 Jul 22
I had been going to a different supplier for my bi-pap supplies because I was not aware I could get them here.I guess it was a good thing that my previous supplier had been taking me for granted for quite some time, causing me to go elsewhere - and now that I'm here, I have NO intentions of ever going to another outlet.Thanks to the attention (and patience!) from "CORA" I couldn't ask for anything more.AND I'm letting family and friends know as well.
ron gemmell
13:28 08 Jul 22
I have dealt with this team for about 2 years and when I requested 2 items and went to pick them up they informed me that one of the items was at the new store and wasn't available right then. Rather than make me wait till the new store opened 3 days later they arranged to drop off the missing piece later the same day to my home. This is exactly the kind of customer care that will keep me coming back. Thank you to everyone involved.
Ralph Watts
15:51 01 Jun 22
Outstanding service.They took their time explaining everything to me and answered all of my questions.Very friendly and professional staff.If you need CPAP supplies or machines this is your place to go.Thank you to everyone on Belleville who helped me.Well done.
Robert Terry
16:03 30 May 22
Love InspiAIR! I got alot of personal attention, and they were great to answer questions, help me fit my mask, provide expert product advice, and even some helpful regular maintenance tips and reminders...definitely a one stop shop for all things CPAP...professional respiratory therapists are there to assist you....I'm never going anywhere else!
Rea-Anne Weekley
12:33 25 Apr 22
Wow!!! I was able to get in right away. I called all over and the wait was long. The staff worked with me to find the best fit and have continued to support my needs
Tedd Mayer
17:28 19 Apr 22
Thank you for your great, professional service and your positive attitude towards using the equipment. When my other unit failed, I was very worried that I would be waiting a very long time to get a loaner but you were on it and had one for me the very next day! When my unit came in, you showed me again how it worked and set everything up and I LOVE IT!Thankes again Liz for your help!
Michael Carlucci
17:08 04 Apr 22
If you’re in the market for a CPAP machine I highly recommend using this location. Mary is absolutely fantastic and helped set me up with everything I need!Machines have been on back order for a while but she made sure to keep me updated and secured a machine for me as quickly as possible.Definitely go here if you need a CPAP machine or other equipment.
James Keith
12:46 28 Feb 22
Contacted Laura with a quesion about therapy and equipment. Received a courteous, quick and informative response - above and beyond in terms of detail. Very impressed. Highly recommend. Thank you!
Paul Hutchinson
20:17 15 Feb 22
Wow. What great people. I am 2.5 hours away from home for a little over a month. The frame for my CPAP mask broke last night and I had the worst sleep I have had in a very long time.I showed up, showed them the problem and they gave me the frame. No charge and I am not even a customer or a client.So appreciated! Thank you so much!Paul
Joanne Hebert
12:25 12 Feb 22
The customer service I receive from InspiAIR Cornwall is amazing. When I first was put on a CPAP machine, they would call weekly to see how I was adjusting to the machine and mask and closely monitored my results. When I had questions and would contact their office wether on the weekend or evenings, they would call back within minutes. They explain in detail how to use the machine and components which come with it, as well as the proper care required to maintain it. Learning to use a CPAP machine takes patience and is a trial and error process when adjusting and choosing the proper mask. InspiAIR Cornwall made the process as painless as possible. I have recommended InspiAIR Cornwall to my family and friends and will continue to do so. Thank you ladies for giving me a good nights sleep.
Sada Fairthorne
18:46 10 Feb 22
Exceptional service at InspiAIR Cornwall. Knowledge and true efficiency. Their customer service is the best and they truly went out of their way to help us out. Thanks to both Marnie and Mary for all they do for their customers.
Mitch Thibodeau
16:23 04 Feb 22
I recently had the pleasure of working with Colin at InspiAIR. We were doing some preliminary sleep apnea testing, something that I know nothing about, so I really needed some guidance. Colin explained the process to me in great detail and also answered all of the many questions that I had. I found him to be very patient and enjoyable to work with. He also came by the house for our meetings which made the whole process that much easier.I highly recommend Colin and InspiAIR for all of your respiratory needs.
Arash Emadi
00:46 02 Dec 21
This is my first time purchasing and using a CPAP machine and I had a great experience. Everything was explained to me in great detail and with patience and I had enough information to pick the right mask for myself, which I've been using happily each night. Huge thanks goes to Mary Toffolo for helping me every step of the way!
Laura McCaugherty
18:59 24 Nov 21
I had the absolute pleasure of dealing with Colin while getting my CPAP trial machine. I was recently diagnosed and really didn’t have any idea what I needed or what I was supposed to be doing. He is SO personable, informative, he answered the countless amount of questions that I had (so patiently), and explained the entire process from start to finish. He even followed up with me to assure my first night with the machine went well and woo-hoo'd with me when it did! 10/10.I have nothing but positive things to say about Colin & this location. I highly recommend InspiAir to anybody that is looking for a local company that puts the patients needs first.
Julie Paquette
14:51 11 Nov 21
Marnie and Mary are amazing! They are attentive, friendly, knowledgeable and very helpful. Thank you for helping with my CPAP needs. What a difference a good night's sleep makes. 🤩
Michaela Scriver
14:51 04 Oct 21
Fantastic customer service! I have dealt with InspiAIR on multiple occasions now and the attention to detail and holistic approach that Mary takes to respiratory health is unmatched. From at home sleep apnea testing to equipment set up and troubleshooting, as well as respiratory health teaching, InspiAIR Cornwall is a one-stop-shop. 100% will recommend to all my family and friends for their CPAP and oxygen needs.
Peter Kenny
23:36 20 Sep 21
Incredible! Having dealt with a variety of different CPAP and Accessory providers it was very refreshing to interact with people who made you feel like they truly cared about the service they were providing, as opposed to just showing up for their shift. They were incredibly knowledgeable about their products and fun to deal with! Doing business with local shops really does make a difference. While I don't enjoy having Sleep Apnea, I do look forward to all my future dealings with the staff at InspiAIR Kingston.
Donna Lynch
19:47 09 Sep 21
Tamara & Sharon sure know what they are doing or at least they seem to. LOL! I had a great experience getting my CPAP machine & I can't wait to put it on every night...not. Seriously, a great place to deal with & always they bend over back words to make sure the client is happy with their product.Highly recommend!
Ali Haider
02:04 05 Sep 21
NICOLE IS AMAZING!!!I have no idea what “Iyad Alsasi” the person who reviewed this place prior to me is talking about.She is the most kind hearted, loving soul. She is so empathetic that she said, “I heard the emergency in your voice “ Honestly if we had more people in the world like Nicole the world would be a better place.She had an appointment and attended to me because my case was an emergency and had someone else take her appointment.Her service was impeccable. She even helped me carry the materials out to my car. InspiAir is very lucky to have her as an employee, and honestly I believe she deserves a raise. Nicole is the definition of friendly and efficient.My aunt was from out of town, and she needed oxygen ASAP. Nicole was so patient with me, she provided me with exactly what I needed, and explained it throughly.Great loving person, and a great company to deal with, I would recommend this place every single time!Thank you to the Nicole and InspiAir team! I cannot thank you enough!
Mike Michaelis
12:37 27 Aug 21
I have previously dealt with competitors of inspiaire and was never happy. I decided to try another company and found inspiaire.It was the most pleasant experience I have experienced. What a difference it was from their competitor next door. I wasn’t rushed out the door and I didn’t feel uncomfortable like I was bothering them from interrupting them.Sue was so helpful and went above and beyond I felt like it was a family member or a friend helping me out.This is truly a professional company with customer care being the most important factor.Thank you very much for your kindness, compassion and professionalism.Sincerely,Mike Michaelis
Harry Ridge
20:25 06 Aug 21
We decide to go to Tamara and her staff after seeing the 5 star reviews. And they are a BIG 5 for sure.From the time we made the appointment, to meeting Tamara and getting the machine, the process was smooth and very educating. When I asked Tamara for a sheet of paper to make notes on how to maintain the unit she handed me a piece of paper that had my answers already completed (my own cheat sheet). She knows her business and how toTREAT people. No fluff and stuff. Talks to the customer in layman's terms. Looking forward to having her take care of my wife. Best of Luck.
Mariapaola Coia
20:36 21 Jul 21
July 14, 2021 I picked up my Cpap Machine from Inspirair in Vaughan. I was immediately made to feel very comfortable. Mary Toffolo took the time to explain the various CPAP machines as well as the masks. She helped me choose the model which best suited my needs. She followed up with a home phone call when she noticed that the mask emoticon had been red for two days and we reviewed my sleep history. I was both reassured and pleased by this genuine interest from Mary, she made this transition smooth and effortless. Inspirair changing my life one sleep at a time. 5 star rating
James Ferlisi
18:05 11 Jul 21
Mary took time to explain the features of my C-PAP machine. Mary also fitted me for a new mask. I sleep more soundly and wake well rested. My wife tells me that my new C-PAP machine is so quiet she doesn't even know it's on!! InspiAir is the best place to go for all your C-PAP needs.
jason walkden
23:28 22 Jun 21
amazing startup company, my cpap was having issues I was unable to contact my usual provider, then the RT therapists called Mary from Inspi air CORNWALL and she talked us through fixing my issues. Then Offered a Home Visit. the next day.the next day they showed up with a new machine as mine had a do not use notice on it. I offered a deposit on the new machine and they did not want one. truly amazing company outstanding service highly recommed
Mark Bruce
14:11 15 Mar 21
The Staff here is top notch! From my initial appointment to follow ups the staff here are very professional and knowledgeable. If you need a CPAP machine or anything for that matter you owe it to yourself to go visit Tamara and her staff. I would rate them 6 stars if I could!
Christine Kidd
12:55 28 Mar 20
My family & I have followed Tamara through all of her changes because she is amazing. She makes every step of the process easy & is always eager to help. We are so happy for her & her new shop. We love the personal care we get from her & not being a number like at some of the other companies in town
Laurie
12:53 11 Aug 19
I feel so much better! Sonia walked me through everything I needed to know, including machine options and insurance. If you are clear about what doesn't feel right or make sense, she listens and helps fix it. I went from sleeping 13 hours a day with extreme fatigue to sleeping 7.5 hours and becoming energetic again. So worth it!
Jen Meades
19:47 25 May 19
Great service and support.
Robert Partridge
21:41 01 May 19
5 stars right away for the amazing customer service I received from Nicole from the beginning of my first interaction and on. They are very community oriented and take great pride in their brand. The product selection is great and they go the extra mile to find the mask and machine to best fit your day to day needs. I highly recommend InspiAIR to everyone in need of a CPAP specialist who cares as much as they do.
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