Ottawa West - InspiAIR

Welcome to InspiAIR Ottawa West

InspiAIR is a locally owned and operated respiratory home care company dedicated to helping you breathe easier and sleep well. Learn more about the InspiAIR difference.

Our Ottawa location provides Oxygen Therapy and CPAP services. We proudly serve the following areas:

Ottawa and surrounding areas
Nepean
Kanata
Gloucester
Carlton Place
Stittsville

View area served

Here is what our clients say

InspiAIR Ottawa - Home Oxygen & CPAP Therapy

5.0

Based on 229 reviews

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Craig Bertrand

18:05 21 Oct 25

Amazing experience with this company! Stephanie has been great, super patient, and helpful. After a not-so-great experience with another company, the difference here is unbelievable. They really take the time to listen and make sure you’re taken care of. Highly recommend!

Toni Chowdhury

00:09 01 Oct 25

I am so blown away by how pleasant my experience has been so far - right from booking my appointment, the initial telephone comsult, followed by the in-person session for my machine. Liz was incredibly knowledgeable and supportive, and explained everything so well that setting up the machine at home was a breeze. Joanne at the reception was really nice and helpful as well! Very impressed with how well things went. Huge thanks to Liz and Joanne.

Shahram Shahsavari

17:35 15 Sep 25

The service is absolutely great. Liz (Elizabeth Senior) was the specialist who helped me in the process. She was the most helpful and patient until I found my perfect APAP device. I had to switch a couple of times between devices and she was patiently helping me during the process. Her professional knowledge and strong background also helped me to find the best choice of device and mask. I should also mention that Jo-Anne was also very helpful. She was fast and provided me with help whenever needed. I rarely see such a high quality service anywhere in Canada specially in healthcare. Strongly Recommended!!!

hooman andaliby

16:20 12 Sep 25

I was quite nervous about the whole process, especially after reading reviews of other vendors. However, after picking up my CPAP machine from InspiAIR yesterday, I can confidently say they provide an honest, professional, and caring service.

Michelle was exceptionally kind, knowledgeable, and transparent. She took the time to explain the features of the machine clearly, without trying to upsell me on things I didn’t need. Her professionalism and sincerity really put me at ease.

I honestly can’t think of a better CPAP equipment supplier—not just in Ottawa, but anywhere in Canada. I highly recommend InspiAIR to anyone in need of CPAP equipment or support.

Gregory Brown

00:54 04 Sep 25

I felt very comfortable and supported during my appointment. Stephanie was an incredible and reassuring resource. She provided all of the necessary information and was patient with my questions. An excellent operation.

Christine Chesser

10:26 14 Aug 25

From the moment I walked in the door, I was welcomed and made to feel at ease. My fitting appointment with Stephanie for APAP was easy and even enjoyable. She was very thorough and I left with great confidence in how to use the machine. I highly recommend InspiAIR!

Linda Crouch

01:52 06 Aug 25

I was matched up with Stephanie and I was so happy. It was a little overwhelming not knowing anything about the sleep apnea world and Stephanie explained everything to me. She set me up with the items I required and followed up to see how I was doing! Definitely would recommend Stephanie and your company to friends and family!!

Leo Kerklaan

14:23 29 Jul 25

I was well received and all my options for my 1st CPAP device were well explained. There was no rush in getting me well setup. With all the foregoing I have no hesitation to recommend this InspAir location in Ottawa and Elizabeth Senior who was my contact.

Stephanie Hyde

18:53 22 Jul 25

Absolutely an amazing experience! Stephanie has been so incredibly supportive and helpful in my transition to using my CPAP machine.
My initial consultation and my fitting she was extremely patient and was able to answer all my questions. The follow up on the process is also amazing. All my expectations have been blown away! InspiAIR has has been great and would recommend them to anyone.
Huge thank you to Stephanie who continues to assist me in finding the right mask as well as the right settings to help my sleep experience!

William Mills

17:38 28 Jun 25

Stephanie has been both very professional and personable in helping me with selecting my CPAP machine and mask, and adapting to it. She has been very encouraging and understanding of my particular challenges. I highly recommend her.

J.R. Ward

17:17 21 Jun 25

Michelle was simply excellent. She is kind and informative and empathetic. I also very much appreciated all the service from Jo-Anne. They make a great team and made the experience of using CPAP for the first time so much better.

Andrew Willmore

16:17 19 Jun 25

Really great service. Knowledgeable and friendly staff. I had lots of issues getting the right mask fit, and the trouble shooting process was very efficient. I strongly recommend this shop for any CPAP needs. The increase in energy levels and mental clarity has been a game changer for me. Thanks for all your help!

Daniel Carley

23:18 02 Jun 25

This is a very honest and professional CPAP equipment supplier. Michelle was very pleasant, knowledgeable, and honest. She did not try to upsell me on things I didn’t need and was very clear with explaining features of the machine. This is the best CPAP equipment supplier that I have dealt with since beginning therapy 20 years ago. I highly recommend that anyone looking for a CPAP supplier give InspiAIR a chance to be of service.

Tania Gonsalves

16:37 01 Jun 25

I don’t typically leave reviews, but I felt compelled to share my experience with Inspiair (Greenbank rd) because they truly deserve it. There are so many options in Ottawa, but I'm so glad I went with them.

From the start, Stephanie made the entire process smooth and stress-free. I was a bit nervous going into it, not knowing exactly what to expect, but she took the time to answer every question I had—no matter how small—and made sure I felt comfortable every step of the way.

What really stood out was how proactive Stephanie was. She not only took the time to answer all of my questions but also checked in on me, making sure I had all the information I needed. Her level of customer support went above and beyond, and I truly felt valued throughout the entire process.

I can confidently say that choosing Inspiair and working with Stephanie was the right decision. If you're looking for excellent service, great communication, and a team that genuinely cares about their clients, look no further!

MaryAnn Laviolette

11:36 31 May 25

Michelle went over the reasons why I should be using a CPAP thoroughly. She also explained how a CPAP works and how they should be used. There were several choices available for masks and Michelle helped me quickly decide which one would be better for me. I couldn’t have done it without her expertise. She was very professional, knowledgable and friendly too!

Rosemary Campbell

02:10 17 May 25

super helpful and knowledgeable service, based on lots of experience with the products and customers' needs. Highly recommend this company to anyone needing CPAP equipment. Michelle is remarkable!

Nicolas Morin

22:03 25 Apr 25

As always, Michelle provided five star support and I highly recommend InspiAIR on Greenbank road. They are thorough, professional and personable. I will continue going to them for all my CPAP Therapy needs.

bangqi yu

16:15 11 Apr 25

First of all, I want to praise Stephanie's professionalism, which made me feel that I made the right choice to come to this store. My English level is limited, and I need to use translation software to communicate smoothly. I am very grateful for Stephanie's patience! She patiently taught me how to use the ventilator and maintain the machine. Her smile gives people a sense of trust! I strongly recommend patients who need to buy a ventilator to come to this store to seek Stephanie's patient help.

janine debanne

11:04 11 Apr 25

Excellent service. Kind and accommodating staff. Liz was amazing: extremely knowledgeable, reassuring, understanding, clear, and kind.

David H Cudmore

14:28 11 Mar 25

I dropped in to get some CPAP products and a new Mask fitted. Joanne greeted me with a big smile and said hello good to see you again, Liz will see you soon.
Liz greeted me with a big smile and said lets try one of our newer Masks to see if it will work better for me. Liz and Joanne were very professional, passionate about what they do and they love what they do. I was in and fixed up in a very timely manner. So easy to deal with, smiling the entire time as we chatted and had a few laughs.
The total experience was amazing from the time i entered till the time i left.

Linda Proctor

17:56 21 Feb 25

New to the CPAP world, Liz made the experience much easier than I thought it would be. She contacted me daily making sure that I was getting exactly what I needed. She was extremely patient and understanding. The receptionist was friendly and helpful. Overall I was super pleased with the quality of of care I received.

Ken Girard

19:50 05 Feb 25

Excellent service in Windsor from both RN Leah MacIsaac and Nadeen Maroon for the purchase and set up of my CPAP Machine and supplies. Happy Customer

Patricia Wood

20:09 17 Jan 25

I recently purchased a ResMed Mini (travel size CPAP machine) and I cannot say enough about the excellent service I got from Renée and her colleagues at the Ottawa East office. She recommended that I try it at home for a couple of nights before my trip and followed up to ensure that all went well. Very kind and attentive! P.S.: I would also recommend the ResMed mini; it's small and light and works great!

Linda Sheldon

01:03 08 Jan 25

I can't say enough about Cathy (Brockville) and her professionalism and knowledge she showed when assessing my husband. And good sense of humour :) I believe she saved his life. Wonderful person! I will be recommending InspiAIR. I also have to make note of Jade, my initial contact, and how quickly she put Cathy in touch with us.

Barbara E

20:24 10 Dec 24

I picked up my CPAP machine, and received quality service with this Company.

Heather Mcarthur

13:00 22 Nov 24

Wonderful service went in as a walk in and Nadeem was amazing to get me in right away, everyone was kind and made sure I knew how to use the machine. I would highly recommend them.

Amanda Carson

15:54 05 Nov 24

Matthew Diedrick

13:11 26 Oct 24

Sending a HUGE thank you to InspiAIR, for your thorough and timely support to my Dad. Without your we would still be struggling. Anyone in need of oxygen solutions, InspiAIR will be there to help. Much appreciated Karen and team!! Pops is now more confident and able to manage his daily needs much better with oxygen. Thank you big time.

R Anthony

02:15 19 Oct 24

I went into InspiAir located at 250 Greenbank Rd here in Ottawa. All staff members were very friendly, helpful and professional. The CPAP technician who assisted me was very patient and knowledgeable. This was a excellent experience for me - would highly recommend this company.

Jean-Pierre Allaire

18:57 04 Oct 24

It’s been over two years since I first visited InspiAIR in Ottawa. I was immediately impressed by the friendly staff, the quality of equipment, and the exceptional service. Even after all this time, I’m still amazed by the level of knowledge and dedication displayed by the Ottawa team. Priscilla, Karen, and Heather are at the forefront of this knowledgeable and dedicated group. They genuinely love what they do, and it shows in their willingness to answer my questions, make recommendations, and provide me with the equipment I need, even in an emergency like a power outage. If you ever require oxygen or have any questions about oxygen, I highly recommend InspirAIR. Don’t hesitate to contact them.

Jean-Pierre Allaire

Mahmoud Jawad

18:26 25 Sep 24

Good support and care. I took my mom today and were helped by Nadeen Maroon, who answered all my mom’s questions and helped us out.

ron temes

13:10 23 Sep 24

Good Communication and quick response. Highly Satisfied. My patient care coordinator Eliza Tsang was a very supportive and knowledgeable subject matter expert. Thank You

Robert Thomas

15:39 01 Sep 24

Friendly, knowledgeable staff! A+ Will be back.

Carol Rose

16:19 26 Aug 24

Hello, my name is Carol Rose and I’d like to comment on the service I received today at your Windsor store. The woman who called me to remind me that I was due for new products for my cpap machines was extremely pleasant on the phone. Her name was Nadeen Maroon and when I got to the store she was there to greet me with a smile. She is extremely pleasant and is an asset to your company. I will look forward for her call in 6 months to refresh my equipment.
Sincerely Carol Rose.

Mohammed Alrawi

03:13 01 Jun 24

I had a great experience at InspiAIR Ottawa for my CPAP service. Liz was amazing! She explained everything clearly, answered all my questions, and made sure I was comfortable with the equipment. Her help made managing my sleep apnea much easier. Thank you, Liz, and the InspiAIR team for your excellent service!

Tal B

19:43 15 May 24

I see why the 5 stars. Jo (Joanne?) was super helpful and informative and Liz was just as good as well. Understanding what she was saying was very easy and didn't seem foreign. The hospital gave me a list of clinics to visit to get my CPAP machine and I'm glad I chose this one.

Thanks team.

Donna

23:08 06 May 24

This team went above when I needed immediate medical care for breathing at my fitting appointment in their office. Liz was present during my hospital treatment and supplied my machine before leaving hospital. Education, follow up, passion and care is my experience. Also, waiting too long to have a sleep machine has it's set backs, as I know now. Thank you InspiAIR.

Courtnaye Needham

17:11 04 Apr 24

I just dealt with Joanne from this location, and she was incredibly knowledgeable and helpful. I won’t go anywhere else for my cpap needs. Highly recommend!

Beverley Byberg

12:37 26 Mar 24

I knew from my first contact on the phone with
Jo-Anne that I had made the right choice with InspiAir. She was very friendly, helpful and efficient from the start.

Then I was put in touch with Liz (RPSGT) to meet with to discuss my machine and mask options for my initial trial. What a Gem she is to deal with. She is so professional, experienced, kind, efficient…I can’t say enough good things. She has been so patient and responsive to my many questions.

I am now past my 1 month trial and both Liz Jo-Anne have made this journey so much easier.

Thank you both….you have made this experience which was a bit nerve wracking initially a very pleasant and positive one. I am glad to have met you both. Thank you InspiAir.

Bruce Young

10:31 16 Mar 24

Ok well lets say I was beyound impressed with this company and their professional knowledge. PRISILLA is a 10STAR out of 5 !!!! she was incrediblely soooo helpfull. Thank You Inspi Air

Helen Hazelton

22:12 22 Feb 24

I spoke with Nadeen Maroon. She made me feel very relaxed when talking about the machine.She answered all my questions about the equipment. She was more than helpful when telling me she would be the person I would be talking to all the time. And monitoring my progress and making sure I have what I need.I am looking forward to getting a peaceful night sleep. 😴

Kepran Erin

18:26 15 Jan 24

Nadeen was so helpful! Went the extra mile and took the time to go over all my questions and options. She made me feel confident in my decision.

Paul Noah

04:21 10 Jan 24

Superb service. Very caring, and knowledgeable. Priscilla and the admin lady go above and beyond to ensure expectations are met

Anthony

23:07 02 Jan 24

The staff truly cares about the people that come through the door. Priscilla was ABSOLUTELY INCREDIBLE from the initial phone call to leaving with everything I needed today. Elizabeth walked me through everything I needed and how to use everything. Thank you both very much for helping me out. Words can't really express how much I appreciate every thing you've done for me.

J. Hugh O'Donnell

00:05 07 Dec 23

I wish to highly recommend Inspiair since I have had the opportunity to purchase some of their products. Besides they being of excellent quality, the firm has outstanding staff especially Jo- Anne Pasha, Patient Care Coordinator who is very knowledgeable, patience and a pleasure to work with. Jo- Anne is indeed a valuable resource contributing to the strong reputation of InspiAir

Mark Belajac

16:21 30 Oct 23

Absolutely the best staff, kind, courteous and all the above. The only place that actually helped and fit me with the proper equipment. Always professional and hands down the most knowledgeable.

Frankie Campisi

13:12 19 Oct 23

I would recommend going to InspiAIR in Ottawa as the staff our friendly and very helpful. They were very kind in ensuring that the CPAP worked well for you and troubled shoot any issues with the machine and mask with no issues. You get professional and thorough service here.

Susan Laroche

10:28 13 Oct 23

I am very satisfied with the services provided at InspAIR. I felt very comfortable and their expertise in helping me adapt and cope with a cpap machine and explaining each part gave me calm assurance in using it. They were very friendly and gave me lots of tips and advice. I would certainly recommend them.

Ray S

22:28 12 Oct 23

I have to get a new APAP device my sleep doctor required me to read the SD Card data from my old APAP device. My CPAP supplier at that time was charging me $80 to read it and send to my sleep doctor. No wonder my previous supplier has lots of negative feedback. They used to be good, but service has declined in the last 4 - 5 years and it seems all they want is your money. I started looking for another supplier and I based my choice on Google reviews and found InspireAir which has an impeccable 5 star rating. I am a big fan of Google reviews and rely on it a lot. So I moved my CPAP service to InspireAir because they were able to get the SD card data without any charges and send it to my sleep doctor. And I was happy I did that. The service was terrific from the customer service which is Jo-Anne who was my first contact and then later, with Michelle who showed me how to use my new APAP. Then I get a follow-up call a week later from Michelle just to see how everything is going. This is customer service at it's best - no doubt. I highly recommend InspireAir for your your CPAP service and supplies.

Judy McLellan

17:22 10 Oct 23

Excellent service with up to date equipment. Prompt, reliable and pleasant service. I would highly recommend this company.

Ron Crooks

18:24 02 Feb 23

My goodness – InspiriAIR – has some awesome reviews which in fact mirror my own experiences.

Having to acquire and use a CPAP machine isn't a very happy situation.

Therefore the terrific service at InspiriAIR and frankly their very positive and helpful vibe make dealing with them a very pleasant experience.

The receptionist Jo-Anne who handles the administration is great to deal with. I strongly got the sense that Customer First is their operational philosophy.

Liz showed me the ropes on how to use the equipment and when I had a problem due to my own forgetfulness, she resolved my issue in a very supportive way.

5 STARS – I don’t know of anything else that they could have done to make this a better experience.

Ginette Vizena

03:05 02 Feb 23

I can’t even explain how amazing Priscilla from InspiAir is. She was so informative, she responded to me almost immediately anytime I had a question, she came the same day my mom was discharged from the hospital no questions asked. She is compassionate. Priscilla made the process so easy. I would 100% recommend if you use InspiAir to ask for Priscilla. I didn’t speak with anyone else but, if this is how all of the people are that work at InspiAir then they are an incredible company! 100% recommend using InspiAir! THANK YOU PRISCILLA!

Wayne Menard

16:01 22 Nov 22

My first contact at InspiriAIR was Jo-Anne. What a delight! I left our conversation feeling like I had just spoken to an old friend. My appointment was just as pleasant. Michelle and Jo-Anne handled all of the paperwork and did so with smiles and kindness. This is now my CPAP place! Thanks to such a great team.

Phil McDonald

14:21 19 Nov 22

My experience with InspiAIR has been positive in all aspects. They were/are:
- friendly
- knowledgeable
- competitively priced
- handled all the paperwork with the QC sleep lab and provincial gov't to secure the available Ontario CPAC unit funding, and
- have provided timely and courteous after sales support

Elaine Lewis

13:51 18 Nov 22

My experience has been great

Denise Pagliaro

01:22 18 Nov 22

I am so very grateful to everyone at InspiAIR Ottawa who helped me. Thank you so much for all the valuable information, your kindness, your professionalism and guidance in helping me with my new machine. With so much gratitude.

Ryan Ballantyne

13:23 20 Jul 22

Great experience dealing with Liz and the team at InspirAIR to ensure my first CPAP experience was smooth and successful! Very knowledgeable and supportive throughout the entire process.

Tedd Mayer

17:28 19 Apr 22

Thank you for your great, professional service and your positive attitude towards using the equipment. When my other unit failed, I was very worried that I would be waiting a very long time to get a loaner but you were on it and had one for me the very next day! When my unit came in, you showed me again how it worked and set everything up and I LOVE IT!
Thankes again Liz for your help!

Jennifer Taus

03:48 26 Nov 21

I can’t say enough about the service I have been receiving with this company. The staff, so personable, down to earth, professional and genuinely caring. I appreciate the patience that was taken to repeatedly explain to my concerns as I adjusted to my machine. The machine itself is compact, quiet, user friendly and not as intimidating to use as I initially perceived. If you are trying to decide where to go to get your CPAP machine, I wouldn’t second guess it. The wonderful reviews InspiAir have received are truly deserved! Happy sleep-apena customer!

David Ha

16:15 12 Oct 21

Great customer service, staff were very helpful in setting me up with a new CPAP machine. They did all the paper work with the government and follow up to make sure things were going well. Highly recommended!

Morgan Marie

01:00 15 Aug 21

I have had the BEST experience here! Liz has been working with me but everyone has been so kind and helpful! It took several tries to find the right mask for me and I was getting very discouraged. Liz was able to help me find a solution and now I am actually sleeping!!! I can't say enough about the team here, best decision ever walking through that door!!

Meet the team

LIZ SENIOR

Registered Polysomnographic Technologist, CPAP Manager & Managing Partner

Renée Paris-Poirier

Registered Respiratory Therapist & Managing Partner

Hélène Brunette, RRT

Registered Respiratory Therapist

JO-ANNE PASHA

Patient Care Coordinator

Michelle Auns

Registered Polysomnographic Technologist

Priscilla Canning

Registered Respiratory Therapist

Megan Malone

Homecare Consultant

Stephanie Baldwin-Parker

Registered Practical Nurse / CPAP Clinician

Fernando Antonio de Lima Junior

Registered Respiratory Therapist

Monday-Friday	9:00am – 5:30pm
Saturday & Sunday	Closed

Dec 24	9:00am – 2:00pm
Dec 25	Closed
Dec 26	Closed
Dec 27	9:00am – 3:00pm
Dec 31	9:00am – 2:00pm
Jan 1	Closed

InspiAIR Ottawa West

Opening Hours

Welcome to InspiAIR Ottawa West

Here is what our clients say

Meet the team

LIZ SENIOR

Renée Paris-Poirier

Hélène Brunette, RRT

JO-ANNE PASHA

Michelle Auns

Priscilla Canning

Megan Malone

Stephanie Baldwin-Parker

Fernando Antonio de Lima Junior

24 Locations to Serve You

CENTRAL OFFICE

RESOURCES

InspiAIR Ottawa West

Opening Hours

Welcome to InspiAIR Ottawa West

Here is what our clients say

Meet the team

LIZ SENIOR

LIZ SENIOR

Renée Paris-Poirier

Renée Paris-Poirier

Hélène Brunette, RRT

Hélène Brunette, RRT

JO-ANNE PASHA

JO-ANNE PASHA

Michelle Auns

Michelle Auns

Priscilla Canning

Priscilla Canning

Megan Malone

Megan Malone

Stephanie Baldwin-Parker

Stephanie Baldwin-Parker

Fernando Antonio de Lima Junior

Fernando Antonio de Lima Junior

24 Locations to Serve You

Find the nearest location

CENTRAL OFFICE

RESOURCES