Randy McFarland Brings His Inspiration To InspiAIR inquinte.ca
Recently Randy McFarland joined InspiAIR as a local partner, bringing his decades of experience to the Canadian company. He will be managing the business while making decisions necessary to deliver high quality patient care.
My first contact at InspiriAIR was Jo-Anne. What a delight! I left our conversation feeling like I had just spoken to an old friend. My appointment was just as pleasant. Michelle and Jo-Anne handled all of the paperwork and did so with smiles and kindness. This is now my CPAP place! Thanks to such a great team.
My experience with InspiAIR has been positive in all aspects. They were/are:- friendly- knowledgeable- competitively priced- handled all the paperwork with the QC sleep lab and provincial gov't to secure the available Ontario CPAC unit funding, and- have provided timely and courteous after sales support
I am so very grateful to everyone at InspiAIR Ottawa who helped me. Thank you so much for all the valuable information, your kindness, your professionalism and guidance in helping me with my new machine. With so much gratitude.
My experience with InspiAIR was pleasant. I called them, and was able to come in right away to get a new CPAP mask, and supplies. They have many masks to choose from. Nicole was very helpful, and friendly. She didn't make me feel rushed at all.
Truly Excellent Service!After visiting and speaking to 6 or so providers in Kingston, I went with InspiAir for one reason; their honest and customer-focussed approach. With the current global shortage of equipment and supply chain issues other providers treated me like an inconvenience and/or tried to make promises that they wouldn't be able to keep. InspiAir however was honest about how long it could take to source my required equipment but also helped me understand what I could do to mitigate any delays. I cannot praise Lee enough: ask for him by name!
I originally met Mary about a year ago and am blown away by her caring. It took me a while to actually find a CPAP mask that didn't keep me awake and she let me try different ones until I finally got to one that did the job. I highly recommend her to anybody that has a need for anything CPAP related.
Way too backlogged. Sleep clinic sent them my prescription in March 2022, had to follow up myself and still to this day on a waiting list. Luckily I finally called the sleep clinic to send my prescription elsewhere and got a call right away and now have my machine. Thanks for nothing InspireAir!
I had been going to a different supplier for my bi-pap supplies because I was not aware I could get them here.I guess it was a good thing that my previous supplier had been taking me for granted for quite some time, causing me to go elsewhere - and now that I'm here, I have NO intentions of ever going to another outlet.Thanks to the attention (and patience!) from "CORA" I couldn't ask for anything more.AND I'm letting family and friends know as well.
I have dealt with this team for about 2 years and when I requested 2 items and went to pick them up they informed me that one of the items was at the new store and wasn't available right then. Rather than make me wait till the new store opened 3 days later they arranged to drop off the missing piece later the same day to my home. This is exactly the kind of customer care that will keep me coming back. Thank you to everyone involved.
Outstanding service.They took their time explaining everything to me and answered all of my questions.Very friendly and professional staff.If you need CPAP supplies or machines this is your place to go.Thank you to everyone on Belleville who helped me.Well done.
Love InspiAIR! I got alot of personal attention, and they were great to answer questions, help me fit my mask, provide expert product advice, and even some helpful regular maintenance tips and reminders...definitely a one stop shop for all things CPAP...professional respiratory therapists are there to assist you....I'm never going anywhere else!
Thank you for your great, professional service and your positive attitude towards using the equipment. When my other unit failed, I was very worried that I would be waiting a very long time to get a loaner but you were on it and had one for me the very next day! When my unit came in, you showed me again how it worked and set everything up and I LOVE IT!Thankes again Liz for your help!
If you’re in the market for a CPAP machine I highly recommend using this location. Mary is absolutely fantastic and helped set me up with everything I need!Machines have been on back order for a while but she made sure to keep me updated and secured a machine for me as quickly as possible.Definitely go here if you need a CPAP machine or other equipment.
Wow. What great people. I am 2.5 hours away from home for a little over a month. The frame for my CPAP mask broke last night and I had the worst sleep I have had in a very long time.I showed up, showed them the problem and they gave me the frame. No charge and I am not even a customer or a client.So appreciated! Thank you so much!Paul
The customer service I receive from InspiAIR Cornwall is amazing. When I first was put on a CPAP machine, they would call weekly to see how I was adjusting to the machine and mask and closely monitored my results. When I had questions and would contact their office wether on the weekend or evenings, they would call back within minutes. They explain in detail how to use the machine and components which come with it, as well as the proper care required to maintain it. Learning to use a CPAP machine takes patience and is a trial and error process when adjusting and choosing the proper mask. InspiAIR Cornwall made the process as painless as possible. I have recommended InspiAIR Cornwall to my family and friends and will continue to do so. Thank you ladies for giving me a good nights sleep.
Exceptional service at InspiAIR Cornwall. Knowledge and true efficiency. Their customer service is the best and they truly went out of their way to help us out. Thanks to both Marnie and Mary for all they do for their customers.
I recently had the pleasure of working with Colin at InspiAIR. We were doing some preliminary sleep apnea testing, something that I know nothing about, so I really needed some guidance. Colin explained the process to me in great detail and also answered all of the many questions that I had. I found him to be very patient and enjoyable to work with. He also came by the house for our meetings which made the whole process that much easier.I highly recommend Colin and InspiAIR for all of your respiratory needs.
This is my first time purchasing and using a CPAP machine and I had a great experience. Everything was explained to me in great detail and with patience and I had enough information to pick the right mask for myself, which I've been using happily each night. Huge thanks goes to Mary Toffolo for helping me every step of the way!
I had the absolute pleasure of dealing with Colin while getting my CPAP trial machine. I was recently diagnosed and really didn’t have any idea what I needed or what I was supposed to be doing. He is SO personable, informative, he answered the countless amount of questions that I had (so patiently), and explained the entire process from start to finish. He even followed up with me to assure my first night with the machine went well and woo-hoo'd with me when it did! 10/10.I have nothing but positive things to say about Colin & this location. I highly recommend InspiAir to anybody that is looking for a local company that puts the patients needs first.
Fantastic customer service! I have dealt with InspiAIR on multiple occasions now and the attention to detail and holistic approach that Mary takes to respiratory health is unmatched. From at home sleep apnea testing to equipment set up and troubleshooting, as well as respiratory health teaching, InspiAIR Cornwall is a one-stop-shop. 100% will recommend to all my family and friends for their CPAP and oxygen needs.
Incredible! Having dealt with a variety of different CPAP and Accessory providers it was very refreshing to interact with people who made you feel like they truly cared about the service they were providing, as opposed to just showing up for their shift. They were incredibly knowledgeable about their products and fun to deal with! Doing business with local shops really does make a difference. While I don't enjoy having Sleep Apnea, I do look forward to all my future dealings with the staff at InspiAIR Kingston.
Tamara & Sharon sure know what they are doing or at least they seem to. LOL! I had a great experience getting my CPAP machine & I can't wait to put it on every night...not. Seriously, a great place to deal with & always they bend over back words to make sure the client is happy with their product.Highly recommend!
NICOLE IS AMAZING!!!I have no idea what “Iyad Alsasi” the person who reviewed this place prior to me is talking about.She is the most kind hearted, loving soul. She is so empathetic that she said, “I heard the emergency in your voice “ Honestly if we had more people in the world like Nicole the world would be a better place.She had an appointment and attended to me because my case was an emergency and had someone else take her appointment.Her service was impeccable. She even helped me carry the materials out to my car. InspiAir is very lucky to have her as an employee, and honestly I believe she deserves a raise. Nicole is the definition of friendly and efficient.My aunt was from out of town, and she needed oxygen ASAP. Nicole was so patient with me, she provided me with exactly what I needed, and explained it throughly.Great loving person, and a great company to deal with, I would recommend this place every single time!Thank you to the Nicole and InspiAir team! I cannot thank you enough!
I have previously dealt with competitors of inspiaire and was never happy. I decided to try another company and found inspiaire.It was the most pleasant experience I have experienced. What a difference it was from their competitor next door. I wasn’t rushed out the door and I didn’t feel uncomfortable like I was bothering them from interrupting them.Sue was so helpful and went above and beyond I felt like it was a family member or a friend helping me out.This is truly a professional company with customer care being the most important factor.Thank you very much for your kindness, compassion and professionalism.Sincerely,Mike Michaelis
We decide to go to Tamara and her staff after seeing the 5 star reviews. And they are a BIG 5 for sure.From the time we made the appointment, to meeting Tamara and getting the machine, the process was smooth and very educating. When I asked Tamara for a sheet of paper to make notes on how to maintain the unit she handed me a piece of paper that had my answers already completed (my own cheat sheet). She knows her business and how toTREAT people. No fluff and stuff. Talks to the customer in layman's terms. Looking forward to having her take care of my wife. Best of Luck.
July 14, 2021 I picked up my Cpap Machine from Inspirair in Vaughan. I was immediately made to feel very comfortable. Mary Toffolo took the time to explain the various CPAP machines as well as the masks. She helped me choose the model which best suited my needs. She followed up with a home phone call when she noticed that the mask emoticon had been red for two days and we reviewed my sleep history. I was both reassured and pleased by this genuine interest from Mary, she made this transition smooth and effortless. Inspirair changing my life one sleep at a time. 5 star rating
Mary took time to explain the features of my C-PAP machine. Mary also fitted me for a new mask. I sleep more soundly and wake well rested. My wife tells me that my new C-PAP machine is so quiet she doesn't even know it's on!! InspiAir is the best place to go for all your C-PAP needs.
amazing startup company, my cpap was having issues I was unable to contact my usual provider, then the RT therapists called Mary from Inspi air CORNWALL and she talked us through fixing my issues. Then Offered a Home Visit. the next day.the next day they showed up with a new machine as mine had a do not use notice on it. I offered a deposit on the new machine and they did not want one. truly amazing company outstanding service highly recommed
The Staff here is top notch! From my initial appointment to follow ups the staff here are very professional and knowledgeable. If you need a CPAP machine or anything for that matter you owe it to yourself to go visit Tamara and her staff. I would rate them 6 stars if I could!
My family & I have followed Tamara through all of her changes because she is amazing. She makes every step of the process easy & is always eager to help. We are so happy for her & her new shop. We love the personal care we get from her & not being a number like at some of the other companies in town
I feel so much better! Sonia walked me through everything I needed to know, including machine options and insurance. If you are clear about what doesn't feel right or make sense, she listens and helps fix it. I went from sleeping 13 hours a day with extreme fatigue to sleeping 7.5 hours and becoming energetic again. So worth it!